Child safety

We create work for children and families, and their safety and wellbeing come first; we take that responsibility seriously.

A small hand holds a cylindrical object which is covered in blue paper and sticky tape — Paper Wilderness activation at Theatre Royal, 2023. Image: Peter Mathew

If a child is in immediate danger, call 000.

If you’re concerned about a child’s safety or wellbeing, contact Strong Families Safe Kids on 1800 000 123.

You can also report your concern to Terrapin:

→ Submit an incident report

How to report a concern

Anyone can report a concern, including children, young people, parents or other caregivers.

Incident reporting

If something doesn’t feel right, report it here.

You can remain anonymous.

Strong Families Safe Kids They are available 24 hours a day, 7 days a week as an advice and referral line.
They can provide advice or take a report.
Call: 1800 000 123
The National Principles for Child Safe Organisations were drawn from the work of the Royal Commission into Institutional Responses to Child Sexual Abuse and provide a nationally consistent approach to embedding child safe cultures. Terrapin is committed to implementing these ten principles as better practice for all organisations working with children. These principles are:
Child safety and wellbeing is embedded in organisational leadership, governance and culture.
Children and young people are informed about their rights, participate in decisions affecting them and are taken seriously.
Families and communities are informed and involved in promoting child safety and wellbeing.
Equity is upheld and diverse needs respected in policy and practice.
People working with children and young people are suitable and supported to reflect child safety and wellbeing values in practice.
Processes to respond to complaints and concerns are child focused.
Staff and volunteers are equipped with the knowledge, skills and awareness to keep children and young people safe through ongoing education and training.
Physical and online environments promote safety and wellbeing while minimising the opportunity for children and young people to be harmed.
Implementation of the national child safe principles is regularly reviewed and improved.
Policies and procedures document how the organisation is safe for children and young people.

Child safety

Child safety

If a child is in immediate danger, call 000.

How to report a concern

Who can report

What to report

What happens next

Incident reporting

Strong Families Safe Kids

Our child safety policy

Our Working With Children Code of Conduct

Terrapin Child Safe Reporting Procedure

National child safe principles